getting your hair to you
Shipping & Returns
Last updated: May 2026
Processing Time
Orders are processed within 24 hours of payment confirmation. You will receive an email update once your order ships.
Shipping
We ship from American Fork, Utah. Standard shipping rates apply. Estimated delivery is 3–7 business days within the contiguous United States. Hawaii and Alaska may take 7–14 business days.
Payment
We accept bank transfer, Venmo, and Zelle. No other payment methods are accepted at this time. Orders are confirmed upon receipt of payment.
Returns & Exchanges
All sales are final. We do not accept returns or refunds.
Exchanges are available only when a product has a defect that was not identified during our quality inspection. If this applies to your order, contact us within 48 hours of delivery with photos via our contact page and we will arrange an exchange.
Order Issues
If you have questions about your order, reach out via our contact page or Instagram @nollihairco.